WELCOME TO MILVALY 

About Us
Milvaly is a Dutch registered brand with its headquarters in the Netherlands. From our base, we offer our footwear collections to customers through our online store, with all prices displayed in British Pounds GBP. We provide clear information regarding shipping, delivery times, and customer service so customers know what to expect before placing an order.

Our brand is shaped by an appreciation for refined British style and classic design. Each collection focuses on footwear with a modern and timeless appearance, suitable for both everyday wear and more formal occasions. Styles are selected with attention to seasonality, balancing structure and comfort throughout the year.

At Milvaly, we focus on clean design, consistency, and a straightforward shopping experience. Our goal is to offer well considered footwear and clear communication from purchase to delivery.

Welcome to Milvaly.

Frequently asked questions
What is Milvaly?

Milvaly is a men’s footwear brand focused on clean design and timeless style. Our collections are shaped by classic British influences and designed for everyday and formal wear, with an emphasis on consistency and ease.
Do you offer free shipping?

Yes. We offer free standard shipping within the United Kingdom on all orders, with no minimum purchase required.
How long does delivery take?

Orders typically arrive within 4–7 business days (Monday to Friday) after dispatch. You’ll receive a tracking link as soon as your order is on its way.
Do you ship internationally?

At this time, we ship within the United Kingdom only. This allows us to maintain clear delivery timelines and reliable service.
What is your return policy?

You may return items within 30 days of delivery, provided they are unworn, unused, and in their original condition.

Returns within the United Kingdom are free of charge.

To start a return, contact us at info@milvaly.com
How long do refunds take?

Once your return is received and approved, refunds are processed within 10 business days. Please allow additional time for your bank to reflect the credit
Can I exchange an item?

Yes. If you’d like a different size or style, simply mention this in your return email and we’ll assist you.
What payment methods do you accept?

We accept Visa, Mastercard, Maestro, American Express, Apple Pay, and Google Pay. All payments are securely encrypted and processed.
Is my personal and payment information safe?

Yes. Milvaly uses secure checkout technology and does not store payment details. Your information remains private and protected.
I didn’t receive my order what should I do?

Please check your tracking link first. If more than 8 business days have passed since dispatch and your order hasn’t arrived, contact us at info@milvaly.com and we’ll investigate.
Can I update or cancel my order?

If your order has not yet shipped, we may be able to make changes. Contact us as soon as possible after placing your order.
Still need help?

We’re here to assist. Reach out to us anytime at info@milvaly.com and we’ll be happy to help.